Delivery Information
Great news, we are dispatching orders as usual.
You can check all the latest delivery updates and information below. If you have any questions please email our customer care team at [email protected]. We will get back to you as soon as possible.
Throughout our Black Friday sale period, some orders will take longer than usual to leave our warehouse.
Our warehouse teams will be working to accommodate the uplift in order volumes.
Our warehouse teams will be working to accommodate the uplift in order volumes.
Standard Delivery within the United Kingdom usually arrives within 2 - 3 working days.
Standard UK Delivery is free for orders £49 or more.
- Orders placed on a bank holiday will be dispatched on the next working day.
Standard UK Delivery is free for orders £49 or more.
- Orders placed on a bank holiday will be dispatched on the next working day.
Next-Day Delivery within the United Kingdom will arrive in 1 working day.
Next-Day Deliveries can be delivered Monday to Saturday.
Order cut-off times for Next-Day Delivery:
Monday to Friday: The Next-Day order cut-off time is 10pm. These orders will be delivered the following day within a 2 hour delivery window.
Weekends: If you place your order with Next-Day delivery on Saturday or Sunday it will be dispatched on the following working day.
- Orders placed on a bank holiday will be dispatched on the next working day.
Next-Day Deliveries can be delivered Monday to Saturday.
Order cut-off times for Next-Day Delivery:
Monday to Friday: The Next-Day order cut-off time is 10pm. These orders will be delivered the following day within a 2 hour delivery window.
Weekends: If you place your order with Next-Day delivery on Saturday or Sunday it will be dispatched on the following working day.
- Orders placed on a bank holiday will be dispatched on the next working day.
Deliveries to the EU usually arrive within 3 - 6 working days from dispatch.
Orders to the EU will not be subject to any import fees, taxes or duty. We will cover the customs fees for you, so you don't have to.
EU Delivery is free for orders £99 GBP/€119 EUR or more.
Orders to the EU will not be subject to any import fees, taxes or duty. We will cover the customs fees for you, so you don't have to.
EU Delivery is free for orders £99 GBP/€119 EUR or more.
Standard Delivery to the USA usually arrives within 5 - 9 working days.
Standard USA Delivery is free for orders £99 GBP/$139 USD or more.
DHL Express Delivery to the USA usually arrives within 2 - 3 working days.
DHL Express Delivery is free for orders £250 GBP/$350 USD or more.
Standard USA Delivery is free for orders £99 GBP/$139 USD or more.
DHL Express Delivery to the USA usually arrives within 2 - 3 working days.
DHL Express Delivery is free for orders £250 GBP/$350 USD or more.
Rest Of World includes: Oceania, Asia, South America and Africa.
Standard Rest Of World Delivery usually arrives within 5 - 10 working days.
Standard Rest Of World Delivery is free for orders £99 or more.
DHL Express Delivery to the Rest Of World usually arrives within 2 - 4 working days. DHL Delivery can take longer for remote areas.
DHL Express Delivery is free for orders £250 GBP or more.
Standard Rest Of World Delivery usually arrives within 5 - 10 working days.
Standard Rest Of World Delivery is free for orders £99 or more.
DHL Express Delivery to the Rest Of World usually arrives within 2 - 4 working days. DHL Delivery can take longer for remote areas.
DHL Express Delivery is free for orders £250 GBP or more.
Please check your Order Dispatch email for your tracking number.
For the most up-to-date information on your order, please check your order confirmation email and click the blue 'View your order' button. You can enter your mobile number for order updates when possible.
Please Note: Tracking numbers aren't always provided due to the service type used. If tracking hasn't been provided then you can expect your delivery within the estimated time frames stated.
- UK Standard Orders are sent via Royal Mail or EVRi.
- UK Next-Day Orders are sent with EVRi and we provide a 2 hour delivery window when possible.
- UK Premium DHL Orders are sent via the fastest service DHL offer, usually arriving within 1 working day.
- EU & International Orders are sent via Royal Mail, DHL, Fedex or Norsk. This depends on the service you select at checkout.
For the most up-to-date information on your order, please check your order confirmation email and click the blue 'View your order' button. You can enter your mobile number for order updates when possible.
Please Note: Tracking numbers aren't always provided due to the service type used. If tracking hasn't been provided then you can expect your delivery within the estimated time frames stated.
- UK Standard Orders are sent via Royal Mail or EVRi.
- UK Next-Day Orders are sent with EVRi and we provide a 2 hour delivery window when possible.
- UK Premium DHL Orders are sent via the fastest service DHL offer, usually arriving within 1 working day.
- EU & International Orders are sent via Royal Mail, DHL, Fedex or Norsk. This depends on the service you select at checkout.
This relates to international orders only. All orders are shipped from our state of the art UK based warehouse. Because of this, any orders to the United Kingdom are domestic, and will not incur any additional customs and import fees.
EU: Orders to the 27 EU member states will not be subject to any customs or import fees. We will cover these charges for you, so you don't have to.
USA: Orders under the value $800 to the USA will not be subject to any customs and import fees.
AUSTRALIA: Orders under the value $1000 AUD to Australia will not be subject to any customs and import fees.
Rest Of World: Any other international orders may be subject to customs and import fees, however different countries have different thresholds (based on the order value) that will be subject to these charges. We are unable to list the varying customs and import fees for all 195 countries.
We advise you contact your local customs authorities for more information to find out any customs and import fees you may need to pay upon the delivery of your order.
If it was up to us, we would remove customs and import fees from all online orders. However these decisions are well out of our control. These charges are billed from your local customs authorities and are not additional fees charged by us.
Ooops! If you refuse to pay the customs and import fees, and the parcel is returned back to Pursue Fitness, a shipping and handling fee may be deducted from your refund as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees.
EU: Orders to the 27 EU member states will not be subject to any customs or import fees. We will cover these charges for you, so you don't have to.
USA: Orders under the value $800 to the USA will not be subject to any customs and import fees.
AUSTRALIA: Orders under the value $1000 AUD to Australia will not be subject to any customs and import fees.
Rest Of World: Any other international orders may be subject to customs and import fees, however different countries have different thresholds (based on the order value) that will be subject to these charges. We are unable to list the varying customs and import fees for all 195 countries.
We advise you contact your local customs authorities for more information to find out any customs and import fees you may need to pay upon the delivery of your order.
If it was up to us, we would remove customs and import fees from all online orders. However these decisions are well out of our control. These charges are billed from your local customs authorities and are not additional fees charged by us.
Ooops! If you refuse to pay the customs and import fees, and the parcel is returned back to Pursue Fitness, a shipping and handling fee may be deducted from your refund as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees.
All delivery times are an estimate and cannot be 100% guaranteed.
Next-Day UK deliveries exclude offshore postcodes, including but not limited to Northern Ireland, Jersey, Isle of Man and Guernsey. It is not possible to deliver orders to these locations Next-Day however the order will still be sent via an express service.
Our warehouse team have a success rate of 98% for on-time dispatch. During exceptionally busy periods it can take longer to process and dispatch orders.
Sometimes, unforeseen circumstances can cause short delays in the delivery of your order.
If you have any questions please email our customer care team at [email protected]. We will get back to you as soon as possible.
Next-Day UK deliveries exclude offshore postcodes, including but not limited to Northern Ireland, Jersey, Isle of Man and Guernsey. It is not possible to deliver orders to these locations Next-Day however the order will still be sent via an express service.
Our warehouse team have a success rate of 98% for on-time dispatch. During exceptionally busy periods it can take longer to process and dispatch orders.
Sometimes, unforeseen circumstances can cause short delays in the delivery of your order.
If you have any questions please email our customer care team at [email protected]. We will get back to you as soon as possible.